Data Deletion Request

Last updated: November 4, 2026

Outloop respects your right to request deletion of personal data.

This page covers deletion requests concerning Outloop account data and data processed through connected services, including Google and Meta, and explains the separate steps that local records and AI-runtime copies may require.

Who controls the data

Outloop is operated by:

ARGAMAN X MEDIA LTD
Israel

For data deletion requests, contact: support@outloop.co

How to request deletion

To request deletion, email support@outloop.co.

Use this subject line:

Data Deletion Request

Please include:

  1. The email address used with Outloop.
  2. Your company or organization name, if applicable.
  3. The connected service and workspace concerned, if applicable, such as Google, Meta, or an AI runtime. Do not include credentials or private content that is unnecessary to identify the request.
  4. A short description of the data you want deleted.

Do not include API keys, access tokens, Authorization headers, passwords, secret-bearing files, screenshots containing secrets, or private credentials in your request.

Google connections and AI processing

To end Outloop’s access to a Google account and remove the Google data it holds on your Mac:

  1. Revoke Outloop’s access in your Google Account at myaccount.google.com/permissions.
  2. Remove the Google connection from the workspace in Outloop. Outloop then stops using it.
  3. Delete the stored Google sign-in in Keychain Access on your Mac (Outloop has no button for this): its name starts with “agent-access-router.” followed by the service, for example “agent-access-router.gmail”. Removing the connection does not delete it.
  4. Delete any files that your tasks saved in the workspace’s folder and that you no longer need.

To stop AI tools from receiving Google data without removing the connection, turn the permission off in Workspace Settings. Data a provider has already received cannot be recalled by Outloop.

You can revoke Outloop’s authorization in your Google Account permissions. Revocation prevents further access under that authorization; it does not itself delete original Gmail messages or Drive files, local workflow records, or AI-provider copies. Describe those categories separately in your deletion request. We will explain which records are held by us and which actions require your device, your workspace administrator or your AI provider. Source messages and files remain subject to your Google account controls.

Meta Platform Data

If your request relates to Meta Platform Data, please state that clearly in your email.

Outloop may process Meta Platform Data only for authorized advertising workflows, such as reporting, account review, campaign structure review, budget checks, or approved campaign operations for ad accounts that the user is authorized to manage.

Outloop does not sell Meta Platform Data.

Outloop does not use Meta Platform Data for data brokerage.

Outloop does not use Meta Platform Data for unrelated advertising targeting.

Outloop does not ask users to send Meta access tokens or API secrets by email.

How we handle your request

Deletion requests are handled individually by our team. There is no self-service or automated account deletion at this time.

What we may delete

Depending on your request and applicable law, we may delete or remove:

What Outloop does not store in the cloud

Outloop is designed as a local-first product.

Outloop Cloud is not a vault and does not store customer API secrets.

Outloop Cloud does not receive or store, in readable form:

Where available, two optional features that you start yourself pass data through Outloop Cloud briefly. Moving a workspace to another Mac relays an end-to-end encrypted package, which can include project files and credentials, that Outloop Cloud cannot read; it expires after 72 hours. Connecting a service whose sign-in requires a server-side exchange (currently TikTok) passes its access and refresh tokens through Outloop Cloud once, encrypted, on their way to your Mac. See our Privacy Policy for details.

Local records are controlled on your device and may include credentials, workflow artifacts and AI-runtime session history. Support cannot remotely remove those records. Contact us for instructions appropriate to your installation; deleting one connection should not be assumed to remove every copy. Provider-held records are subject to that provider’s deletion and retention controls. We will not ask you to send secrets to complete a deletion request.

Verification

For security, we may need to verify that you are authorized to make the deletion request.

We may ask you to confirm account ownership or provide limited identifying information.

We will never ask you to send API keys, passwords, access tokens, or secret-bearing files.

Response time

We aim to acknowledge valid deletion requests within 7 business days.

We will process valid deletion requests within the time required by applicable law.

Some information may be retained when necessary for legal, security, fraud prevention, accounting, dispute resolution, or compliance purposes.

Questions

For questions about this page or your deletion request, contact support@outloop.co.